Senior
Systems Administrator
with 15 years
of experience managing a vast array of responsibilities. Proven history of
increasing operations
efficiency in both start-up and corporate environments.
Capable of independently identifying,
evaluating, managing and executing multifarious projects on time,
within
budget. Excellent
analytical skills,
enjoys solving complex problems.
Extensive experience with Windows/*NIX platform
integration, security,
LDAP & e-mail systems.
Self-motivated team player thrives in challenging
scenarios and has a
positive work ethic. Strong
personal,
oral & written skills. Active
UseNIX/SAGE membership
and frequent LISA attendee.
- Platforms: UNIX
(Solaris,
HP-UX, AIX), Microsoft Windows® 95 to
2003,
Linux (RHEL, Debian), Sun
SPARC, MacOSX.
- Languages: Windows
Batch scripting, UNIX Shell scripting, ANSI C++,
Visual Basic, Perl, PHP.
Professional
Experience
Member of Technical Staff
Xsigo Systems, Inc. (Sunnyvale, CA 2005-present)
- Lead position consisting of daily operational support,
interaction with senior executive staff and managing two senior System
Administrators.
- Architect and maintain Exchange 2003 / Sendmail
infrastructure.
- Integrate Corporate IT resources with an array of
heterogeneous R&D, hardware and software lab environments.
- Responsible for facilitating campus-wide wireless solution
with strong encryption utilizing WPA, RADIUS & Public key
certificates.
- Responsible for building scalable IT support with open
source tools: Nagios, RRDTool, Bugzilla, ntop, Poptop; to offset
equivalent Win32 costs.
- Created company policies and procedures governing helpdesk
SLA’s, corporate security, email and Internet usage.
- Maintain helpdesk and provide escalation support at all
levels.
Hardware
Support – HP Servers & Switches, Dell
Servers & Desktops, Lenovo Notebooks, Netscreen Firewall
& Cust. VPN, Netapp Filer, Quantum M1500, WAP, Avaya Definity
PBX, Octel 350 Voice Mail, various printers / copiers, desk phones.
Software
Support – [Microsoft] Windows2k*, XP, Exchange,
Office, SQL, Project Server, Sharepoint Portal Server [other
s/w] RHEL 3 & 4 Workstation, DNS, DHCP, LDAP, MySQL, Bugzilla,
MRTG, Nagios, Apache, Veritas Netbackup, Connected On-line backup, VPN,
RADIUS
Manager, Enterprise Server
Operations
Tellme Networks, Inc. (Mountain View, CA 2001-2005)
Promoted to manage Enterprise Server operations group
charged with architecting, deploying and maintaining all corporate
systems and services. Supervised junior and senior system
administrators and provided guidance on all project directives. Oversaw
recruiting, training, resource allocation, and employee assessment
functions. Built and mentored cohesive, qualified teams committed to
meeting personal and enterprise goals.
- Build and administer all internal corporate computing
resources consisting of: MS Windows 2003 (52), SunOS x86 v5.9
(7),RedHat Linux v9.x (5) and FreeBSD v4.3 (2) servers.
- Adequately maintain baseline 99.9% uptime for corporate
Windows Server resources.
- Architect Windows 2003 Active Directory forest and migrate
legacy NT4 domain consisting of 50+ servers and over 300 workstations
with zero downtime.
- Architect and deploy Exchange 2003 clustered server hosts;
migrate 350 users from Cyrus IMAP/Postfix and CS&T calendar
with zero downtime.
- Deploy secure remote access via dual Cisco VPN
concentrators and SafeWord hardware authentication tokens.
- Deployed corporate Certificate services (Win32 &
OpenSSL) and drafted Corporate Root CA security plan.
- Responsible for campus design, deployment and maintenance
of 802.1x wireless network system consisting of 20+ access points, 3
switches and 2 RADIUS hosts.
Lead Sr. Systems Administrator
Tellme Networks, Inc. (Mountain View, CA 2000-2001)
Provided comprehensive operational planning and support for
the IT department with an emphasis on increasing reliability &
scalability. Responsible for mentoring junior system administrators,
taking ownership of traditional IT supported services from engineering
and enhancing the overall support service offering.
- Supervised, mentored 3 junior Windows and 2 junior UNIX
administrators.
- Managed hardware/software procurement and vendor contracts.
- Reported to CFO and CIO on budget, staffing &
equipment requirements.
- Managed and drove initiatives for UNIX-NT interoperability,
central LDAP authentication, RADIUS and Single Sign On.
- Inherit and manage UNIX based back-end components from
Network Operations team: DNS, DHCP, NIS, LDAP, IMAP mail, Veritas
Netbackup, etc.
Sr. IT Consultant
Intel Corp. (Santa Clara, CA 1998-2000)
- Provide NT support for the CAD tools engineering group.
- Provide solutions for escalated NT project issues.
- Responsible for Win2K/Unix interoperability labs including:
physical / logical network infrastructure, client/server architecture
design, contributor to specialized team assisting with resolution of
SFU and Interix shell integration issues.
- Contributed to the paper "MTEX-A Bridge for Migrating CAD
Design Environment from UNIX to NT" a proceeding from the 3rd USENIX
Windows NT Symposium in July '99.
IT
Consultant (Contract
Position)
Palo Alto Medical
Foundation (Palo Alto,
CA 1998-1998)
- Provide NT support for the CAD tools engineering group.
- Provide solutions for escalated NT project issues.
- Responsible for Win2K/Unix interoperability labs including:
physical / logical network infrastructu
Sr. Desktop Administrator III
(Contract Position)
Vantive Corp. (Santa Clara, CA 1997-1998)
- Provide technical expertise for mass configuration and
distribution of laptop systems to worldwide sales force.
- Assist with Remote Access Service solution.
- Provide third tier support for NT/Win95 and Exchange Server
issues.
Network & Desktop Systems
Administrator
S-MOS Systems - A Seiko Epson Corp. Affiliate (San Jose, CA 1996-1997)
- Design, install and administrate NT4.0 Server domains
across 6 geographical locations.
- Maintained Cisco 2500's, MMAC switches, Novell 3.11
servers, DHCP, WINS, SMS, SQL and telebit modem pools.
- Implemented help desk solution and scripted batch
calculators to quantify workload and optimize staff deployment.
Associate Management Consultant
RWH Associates (Gilroy, CA 1993-1996)
- Provide on-site technical support for hardware / software.
- CAD design - AutoCAD r11-13.
- Assist with mechanical design calculations, specifications
and draft plans for manufacturing facilities of Fortune 500 companies.
- Technical liaison for RWH and Fortune 500 client IS
implementations.
Database Systems Programmer
National Mailing Systems,
Inc. (San Jose, CA
1990-1993)
- Handle customer databases and mailing lists for order
processing.
- Write custom software modules for various projects.
- Optimize database indexes and customized query reporting.
Tech Support
Chips &
Technologies (San Jose,
CA 1988-1990)
Education
Cert. Data Structures /
Database Administration DeAnza College (Cupertino, CA)
Usenix / LISA Conference:
Perl for System
Administration – 2002
PHP Programming and The World Wide Web - 2002
System & Network Performance Tuning - 2002
Implementing LDAP Directories - 2002
Administering Netbackup – 2004
Over the Edge System Administration - 2004